Operations Manuals

You must already know about the benefits of having a well-written operations manual, otherwise you wouldn’t be looking at our site. So don’t worry, this page isn’t about the ‘hard-sell’ – we’ll keep it nice and quick. We’ll just lay out a few points you may not have thought about, and if you’re still wavering between a new desk for the receptionist and a detailed operations manual – well, maybe we can swing your vote.

• SAVE TIME – Ever heard of the term ‘micromanagement’? It’s not good. Your employees don’t like it. Your management team definitely don’t like it, and you could be doing so much more with your time! Stop telling your staff what to do, and start getting those processes out onto paper. Then you’ll have no excuse not to start growing your business!

• SAVE MONEY – Ever wondered why you’re paying ten staff to do work that your 12 year-old could’ve done faster? And, in some cases, better? Time IS money; and when your staff feel like they aren’t in a structured environment, they WILL take advantage of the situation. They’re not bad staff; they just need job descriptions, procedural guides, and guidelines. If you’ve got kids, this might sound familiar!

• MAKE MONEY – When the time comes to sell your business and move on, you’ll need to offer prospective buyers more than a case of dusty books and a set of keys. In some cases, the operations manual is worth more than the business. In fact, your operations manual IS your business! In short, selling a business with an up-to-date operations manual will make you a much richer ex-business owner. Really.